Customer Service Representative - State Farm Agent Team Member
Full Time in Plano
Responsive recruiter
Welcome to Chelsea Terry State Farm Insurance Agency! Since opening in June 2021, we’ve been proudly serving the greater DFW area and all of Texas from our Plano office, offering personalized insurance and financial services that help families protect what matters most and achieve their dreams.
Our growing team of four is known for its “sophisti-chill” vibe—a professional yet fun and supportive atmosphere where everyone is valued. We’re diverse in gender, age, and cultural background, reflecting the community we serve. As an engaged agent with an open-door policy, I’m committed to helping my team reach their full potential both in and out of the office.
We believe in rewarding hard work with competitive perks, including life insurance reimbursement, retirement benefits, quarterly team-building events, and 3 weeks of PTO annually. Free catered lunches every Wednesday, opportunities for cash bonuses, and extra PTO make our workplace as enjoyable as it is rewarding.
With my background in Corporate Finance (UT Austin honors grad—Hook ’Em!) and a lifelong connection to State Farm through my father’s 30-year career as an agent, I’m passionate about offering my team the tools, training, and support they need to succeed. If you’re looking for a workplace that prioritizes teamwork, growth, and taking care of both its team members and customers, we’d love to hear from you!
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
- Hourly pay plus commission/bonus
- Health benefits
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement within my agency
- License reimbursement
Requirements
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation $35,000.00 - $41,000.00 per year
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none