State Farm® Insurance Agent Chelsea Terry

"Jermaine was helpful and patient. In an industry that seems to lack customer care, he was stellar and I appreciate that."

"Grodan Smith was very helpful in finding an Auto and Home policy for me and my family. Very helpful and he made the process simple."

"I had a great experience working with Gordon. He took the time to explain my coverage options clearly and answered all of my questions without any pressure. He was able to find me a policy that fit my needs better than my previous insurance, which ultimately convinced me to switch. The process was smooth and stress-free. Highly recommend!"

"Neveah was amazing! Super helpful! The rate she came back with was much better than my current rate, and i got renters in it as well. I was insured in 30 mins and the whole process was seamless and well explained! Much higher coverage than before and a better price! 10/10 would recommend!"

"Had one of the most seamless experiences working with Makayla, she is an absolute professional and made a usually tiresome venture SO easy."

"Had a great experience with Makayla today. She was knowledgeable, patient, and very helpful. I really appreciated how smooth she made everything."

"I have had nothing but great service and experiences with this State Farm office. I recently worked with Nevaeh who was friendly, supportive, helped me with my request, and proactively gave me information I need for the future. This is a great team that treats everyone like family."

"I have homeowner's, car, personal property, and life insurance all through Chelsea Terry State Farm. Chelsea truly cares about each one of her customers. Her response times are quick and she takes her time in explaining policies without making you feel forced to make a decision. Highly suggest working with Chelsea and team. Proud customer!"

"You don't seem to represent yourself very well in public Ms. Terry."

"I've had good experience with this SF agency. The staff are always helpful, well informed and deliver good customer service. I was helped today, 12/23/25, by Nevaeh. She is pleasant, friendly, professional and was able to get what I needed taken care of right away! Thank you for the outstanding service!"

"Nevaeh was awesome! Helped us out when we needed a quick turnaround for a thing, super nice and understanding and was awesome to work with!"

"I owe a special thanks to Makayla Keck, who went WAY above and beyond to help me secure a manually underwritten policy. She handled the uniquely complicated situation I brought her and solved a challenge that many other agents either couldn't, or simply wouldn’t, attempt. That level of care, effort, and customer service will definitely be something I remember when future, hopefully more straightforward, insurance needs come up. Thanks, Makayla & Team. —Lucas"

"Just worked with Makayla and she was phenomenal! She was able to answer all of my questions and made me feel really comfortable with my decision to switch. I would highly recommended her since she was patient and knew her stuff."

"Neveah is awesome at what she does! She was able to answer all of my questions regarding my life insurance policy and was incredibly patient. Excellent service!"

"Gordon, Nevaeh, and Makayla helped me so much! They care so deep and maintain a personal relationship that makes you feel like family! I’ll stick with State Farm because of them!"

"Makayla provided outstanding support with my insurance questions and took the time to assist me during the holiday season, which I deeply appreciate, especially with the crazy time difference. Her professionalism, clear communication, and prompt responses made the experience seamless. Excellent service all around."

"Excellent caring and empathy! My agent helped me throughout the whole process for auto and rental insurance bundle. I save 1/2 from what progressive was charging me and I had been with them for 4 years a considered a gold and good client. Not anymore! State Farm is my new home for all my insurance needs!! Thank you so very much Chelsea! I appreciate you so much!!"

"I had one of the most outstanding customer experiences with Makayla, especially as I am new to the U.S. and unfamiliar with its insurance system. Despite my limited English proficiency, she was incredibly patient and understanding. Makayla was highly knowledgeable, demonstrating a thoughtful and composed demeanor, yet consistently proactive and genuinely caring. She was exceptionally patient in listening to all my requests and skillfully guided me through the complexities of U.S. insurance, explaining everything clearly and leading me to the optimal solutions and resources. Her support was invaluable in navigating this new landscape, putting me completely at ease."

"I had such a great experience speaking with Nevaeh, she was incredibly sweet, kind and personable as well as informative. She took her time explaining everything to me clearly and answered all of my questions. I appreciate her patience, it rare to someone who's both genuinely caring and professional, she is both!"

"⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience working with Makayla! She was incredibly kind, helpful, and took the time to explain every step of the insurance process in a way that was easy to understand. I truly appreciated her patience and professionalism throughout. Highly recommend working with her if you're looking for someone knowledgeable and genuinely caring. Thanks again, Makayla!"

"Super grateful for my experience with Chelsea Terry State Farm Insurance!"

"Makayla and the Chelsea Terry State Farm team were extremely helpful in finding me a better auto rate with better coverage! I had been overpaying with my previous provider and had no idea Makayla was very helpful and attentive to my concerns. Big thanks to the Chelsea Terry State Farm team!!"

"I had the pleasure of working with Nevaeh during my client onboarding with State Farm Insurance, and she made the entire process smooth and stress-free. From the start, she was professional, attentive, and knowledgeable—answering all of my questions with clarity and patience. What stood out the most was her ability to simplify a process that can often feel overwhelming. She guided me step by step, ensured I had all the necessary information, and followed up promptly whenever I needed additional support. Her friendly demeanor and genuine care made me feel valued as a client. Because of Nevaeh’s outstanding service, I felt confident and well taken care of throughout the onboarding. She is an excellent representative of State Farm and a true asset to the team."

"Makayla was such a great help with getting me switch over to State Farm. She was so patient, caring and even helped me secure my roofing documents from my roofer to ensure I got the best price possible. Thank you for everything!"

"I want to give a huge thank you to Gordon Smith. He walked me through my insurance purchase flawlessly. He broke things down for me in layman terms so I could understand easily. He was patient (as I did have a lot of questions) and kind. Makes me proud to have State Farm!"