State Farm® Insurance Agent Chelsea Terry

"Great friendly place, the staff was very kind and helpful, they tried their best to get what’s best for me and easy for me to understand what I was getting my self into, expect excellent service from nevaeh, Gordon, and Makayla, especially nevaeh she made the experience stress free and was very comprehendible, would recommend coming here if you need any type of coverage."

"I really appreciated the service I recieved from Chelsea Terry's office, especially the help and guidance I recieved from Makayla. I would not have imagined that a random thought to check auto insurance rates would lead to an immediate switch and saving $100/month. In this economy? I'll take it! If you're in the market for new insurance or just curious if there are better options, call them ASAP!"

"Thanks Ms Nevaeh for the head up savings"

"Nevaeh,was a pleasure working with, she went out of her way to help me with my insurance, very professional and knows her insurance."

"If you aren't insured by Makayla & Nevaeh at State Farm, what are you even doing?! I am absolutely blown away by the level of service I received. I used to dread anything involving insurance, but these two have completely changed the game! Why they are the BEST in the business: • Total Lifesavers! 🚀 They hunted down the best rates and coverage I’ve ever seen. Getting that State Farm reliability with their personal touch is a total win-win! • Insanely Fast! ⚡ I reached out and had everything sorted before I could even finish my coffee. Their efficiency is honestly legendary. • The Vibe is Immaculate! 💖 Usually, insurance feels stiff and boring, but Makayla and Nevaeh are so high-energy, kind, and genuinely excited to help. It feels like having the "Good Neighbor" slogan come to life! • No Stress, All Success! 🥂 They handled every single "boring" detail so I didn't have to. I walked away feeling totally secure and actually happy about my policy."

"Their quote was very accurate. They reviewed the premiums and coverage just for my needs. Also, they are very friendly and knowledgeable. I love them."

"I called in for a review of my auto policy as it had gone up and Nevaeh did a great job assisting me! She offered several options that we could change to lower my premium. She explained thoroughly and was very friendly and knowledgeable. This was also done in a very timely manner. I highly recommend this agency and asking for Navaeh."

"Chelsea, Nevaeh, and the team are the real deal. They make setting up insurance feel effortless — no confusion, no runaround, just people who actually want to help. Highly recommend.​​​​​​​​​​​​​​​​"

"Makayla was a great help and thoroughly explained the coverages of our policy. She was profesional and cordial. Thank you Makayla for all your help!"

"Mr. Jermaine was able to help me reduce my insurance premium significantly. He was patient and able to understand my needs for coverage. He is professional and efficient highly recommend."

"Germaine was an outstanding agent. He can serve me anytime.😃"

"Nevaeh was excellent! She helped me get the coverage that I needed for my family!!"

"Neveah was amazing very informative and answered every question I had about how my life policy worked."

"Nevaeh is the best!! Thank you for outstanding service and assistance."

"Ohhh 5 star all the way and here is why.. In my process of moving to Richardson TX, I was looking for an insurance agent to handle the creation of a new policy in TX to match my existing policy. I started researching agents in the area on google and ran across one agency with amazing reviews (5 start with 418 review), Chelsea Terry it was. When I called, a staff member by the name of Nevaeh answered the phone. I let her know what I was trying to accomplish and without hesitation Nevaeh knew exactly what to do and was beyond ready to assist. I have been with StateFarm for many years, I think I am platinum or something like that at this point. I shared my existing policy info with Nevaeh and gave her the time to work her magic. Nevaeh has excellent communication skills and her follow up is unlike any I have ever seen. She called me back 30 minutes later with everything I needed to start doing business with Chelsea Terry - State Farm Insurance Agent immediately. I was able to get 4 different policies all written up and approved. It was soooo effortless for me the customer, I had to keep making sure we got everything because I could not believe this was so easy. Ohhh Nevaeh was on point with an incredible amount of accuracy. She is a wonderful listener, she gave me all the details and even saved me money on my insurance. I feel like I am in excellent hands with Chelsea Terry representing me because of Nevaeh . She definitely, without a doubt goes the extra mile for her clients. She is also very pleasant to talk to, very articulate with a warm professional personality. Thank you sooooo much Nevaeh, for doing all of that. I am so happy with the outcome and I can't believe how prepared I was to call around, but didn't have to with Nevaeh on deck. I look forward to visiting the office one day to meet the staff. Nevaeh raves about the office and how well they work together. Chelsea Terry, thank you for hiring and grooming such a great employee. Keep up the good work and I look forward to having you as my insurance agency for many years to come."

"Just joined the State Farm family. Makayla was awesome in helping me get the best plan for my family."

"Will was the agent that help me! He was extremely professional, attentive, patient and thorough explaining the entire process to my partner and I. He gave us different options which is always nice. I would recommend talking to Will because he does a great job! Not to mention I am now saving $30 on car insurance! Thanks, Will! Updated review: just got off the phone with Nevaeh! She was extremely kind and helpful. She helped me with exactly what I needed plus more! Thank you!"

"Gordon is an absolute rockstar. When i inquired online about a quote i expected a lengthy frustrating process filled with phone robots and call center agents. I was pleasantly surprised when instead i received a direct phone call from my local State Farm, and spoke to Gordon. From start to finish he was thorough, friendly, and incredibly helpful. I can’t tell you enough how happy i am to know that I can call him directly with any questions or issues rather than have to deal with call centers. It takes a huge weight off my shoulders. What i thought would be the most annoying process about buying my new car quickly became the easiest, simplest, and most enjoyable part. All thanks to Gordon!!"

"I appreciate the patience this agency gave me. Makayla was very informative and helped me understand what I am currently being covered for."

"neveah was a big help, i lacked information and after speaking with her i feel ready to make my decision into getting life insurance"

"I had a great experience they were patient and very informative Nevaeh was excellent getting us started and followed us through the process and provided tremendous support."

"Ms. Neveah Anderson was amazing. She was incredibly helpful gave me all the information I needed. Solid staff here."

"I became a client of Chelsea Terry and her team a few years ago and it was one of the best decisions I have made as a small business owner. From the beginning, her team took the time to learn about my business and listen to my needs to offer me the best fit for an insurance solution instead of offering me a cookie-cutter product. And each year, they make sure I'm good shape with care. Today, Naveah was kind and patient and provided solutions to everything I needed in the process of my annual renewal. If you are a small business owner in need of insurance, call Chelsea's office TODAY!"

"I had the pleasure to work with Gordon, he made sure I understood all of the life policies as well as my children’s. He is a great asset to this company & he made sure to send the policy emails quick so I could respond on time. Thank you Gordon for your time and professionalism."

"I Absolutely love My Insurance consultant Nevaeh Anderson, when ever I have an issue or a misunderstanding of any type of changes that needs to be made. I can call her an she gets the job done."