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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Maria Almanza

September 8, 2023

5  out of  5 rating by Maria Almanza
"Thank you Paola for all your help! I really appreciate you taking the time to really understand my needs and presenting me with my best options. Looking forward to doing business with you for years to come!"

Lisa Hardy

September 8, 2023

5  out of  5 rating by Lisa Hardy
"The Chelsea Terry State Farm team are a great group of people to work with, they are nothing short of fantastic. This office is very diligent in answering questions promptly and with a friendly disposition."

Chris Terry

September 8, 2023

5  out of  5 rating by Chris Terry
"I have homeowner's, car, personal property, and life insurance all through Chelsea Terry State Farm. Chelsea truly cares about each one of her customers. Her response times are quick and she takes her time in explaining policies without making you feel forced to make a decision. Proud customer!"

Isai Chapa

September 7, 2023

5  out of  5 rating by Isai Chapa
"I called about possibly taking out a policy on some property I have, I have to say this was one of the most courteous, informative, and delightful interactions I have had with an agency. The agent I spoke to, Paola, was very friendly and understanding about my situation. She was patient and respectful and made me feel extremely comfortable. If you are looking for some insurance I highly recommend this agency. I will be calling back very soon. I was sold with how she conducted herself, and am sure this is a reflection of that firm."

John Thurik

September 6, 2023

1  out of  5 rating by John Thurik
"run from the agency: unresponsive, no follow up, mistake after mistake. If i could leave a lower rating then one star i would. After being with our other agent for years we never had a issue and if we did have a problem we were always able to talk to our agent but i guess that is not possible here. when they respond to this it will be 100% lip service avoid this agent at all costs or you will regret it. after being contacted by the agent just confirmed our thoughts its all lip service"

Jeffrey Dillon

July 16, 2023

5  out of  5 rating by Jeffrey Dillon
"Chelsea and her team are super helpful and super friendly!"

Barb Claycomb

July 13, 2023

5  out of  5 rating by Barb Claycomb
"I switched 4 policies today from Farmers and will saving over $700! Zia made the experience much easier than I anticipated. A friend made the recommendation; I am glad I made the switch."

Ganesh Perumalla

July 7, 2023

5  out of  5 rating by Ganesh Perumalla
"Overall Excellent service, customer focused in terms of education and recommendations."

Libby Conn

June 30, 2023

5  out of  5 rating by Libby Conn
"Great office! Gordon is super easy to work with. We have had state farm for 20+ years and moved to Chelsea Terry's office after our last agent retired. We are so happy with this office!"

Isabella Crim

June 8, 2023

5  out of  5 rating by Isabella Crim
"I’ve been with State Farm for three years now and absolutely love it! Kenneth Harvey is such a kind soul and helped me through my vehicle process with ease"

Morgan Smith

June 5, 2023

5  out of  5 rating by Morgan Smith
"Greta service and great insurance. Gordon is very nice and very helpful to informative about insurance to a newbie :)"

Connie Cerny

June 3, 2023

5  out of  5 rating by Connie Cerny
"I cannot be any happier with the way State Farm took care of me after the terrible hail storm we recently had in Allen. It was quick, efficient, and the money for the repairs was in my bank so fast I could not believe it. Gordon is wonderful to work with. I’ve known Gordon for many years now and he is so knowledgeable. He puts a smile on mt face always. Thank you Gordon and Chelsey Terry!!"

David Bell

June 1, 2023

5  out of  5 rating by David Bell
"top notch service here, gordon was very helpful!"

Jaila Hamilton

June 1, 2023

5  out of  5 rating by Jaila Hamilton
"The whole team is very helpful and knowledgeable!!"


June 1, 2023

5  out of  5 rating by Dickson
"they answered all my questions I needed to get my homeowners"

Lidiya Sanders

May 31, 2023

5  out of  5 rating by Lidiya Sanders
"Zia was very knowledgeable and patient with me. She helped me find the best policy with the best rates! Thank you for all your help"

Zia Ariele

May 31, 2023

5  out of  5 rating by Zia Ariele
"Very nice and supportive staff! I know exactly what coverage I have and I feel great about it. They have great rates and a very relatable staff. Thanks again!!"

Hot Coals

May 31, 2023

5  out of  5 rating by Hot Coals
"Very informative and great saleswoman. I enjoy the friendly conversations as well as her patience to explain and teach me"

Gordon Smith

May 31, 2023

5  out of  5 rating by Gordon Smith
"The best insurance agency out there! They are very informative, and help normal people like you and me get the best coverage possible. I feel safe knowing my cars, home, and life in insured with State Farm!"

Evelyn Valdez

May 31, 2023

5  out of  5 rating by Evelyn Valdez
"Everyone is very very helpful and knowledgeable!"

Fahim Faizal

May 31, 2023

5  out of  5 rating by Fahim Faizal
"Kenneth was extremely helpful!"

Ernest Tanquieng

May 31, 2023

5  out of  5 rating by Ernest Tanquieng
"Very accommodating and the policies were easy to understand."

Cipriana Castillo

May 31, 2023

5  out of  5 rating by Cipriana Castillo
"The service here was amazing and the workers were all friendly and helpful!"

Zoe Johnson

May 30, 2023

5  out of  5 rating by Zoe Johnson
"Zia was really helpful with getting me a quote for car insurance. She was very friendly and helped me understand what kind of coverage I would get with my policy. She was also funny which I enjoyed"

Lessli Medina

May 30, 2023

5  out of  5 rating by Lessli Medina
"Kenneth was able to help me understand why my premium went up and answered my questions very wisely! Thank you again Kenneth!"