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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex Kravchenko

March 6, 2026

5  out of  5
rating by Alex Kravchenko
"Will was the agent that help me! He was extremely professional, attentive, patient and thorough explaining the entire process to my partner and I. He gave us different options which is always nice. I would recommend talking to Will because he does a great job! Not to mention I am now saving $30 on car insurance! Thanks, Will! Updated review: just got off the phone with Nevaeh! She was extremely kind and helpful. She helped me with exactly what I needed plus more! Thank you!"
We responded:
"Hi Alex, thank you so much for your review! It is my goal to make sure you understand what you are paying for and provide you with options to choose what is best for you. I'm so glad we were able to save you some money and get you guys taken care of! I'm glad that years later we are still able to provide you with excellent service. We appreciate your business with State Farm and with our branch specifically!"
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Nita

March 1, 2026

5  out of  5
rating by Nita
"Makayla was a pleasure to work with from start to finish. She’s professional, patient, and genuinely cares about finding the best coverage for her clients. She answered all my questions quickly and made sure I felt confident in my decisions. I would absolutely recommend her to anyone looking for a reliable insurance agent."
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Volleyball Ball

March 1, 2026

5  out of  5
rating by Volleyball Ball
"Makayla is an outstanding insurance agent! She’s incredibly helpful, responsive, and truly takes the time to explain everything clearly. She made the entire process smooth and stress-free. I highly recommend Makayla to anyone looking for someone knowledgeable and trustworthy to handle their insurance needs."
We responded:
"Thank you so much for your kind words! We delighted to hear that we could make the insurance process smooth and stress-free for you. Providing clear explanations and responsive service is very important to us. Your recommendation means a lot, and we are always here to help with any of your insurance needs!"
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Jackie Wayne

February 27, 2026

5  out of  5
rating by Jackie Wayne
"I appreciate the patience this agency gave me. Makayla was very informative and helped me understand what I am currently being covered for."
We responded:
"Thank you for your kind feedback! I’m glad we could provide the information and support you needed to feel confident about your property insurance coverage. We truly appreciate your trust and patience, and we’re here to help whenever you have questions or need assistance in the future."
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Sandy

February 27, 2026

5  out of  5
rating by Sandy
"I had such a great experience working with Makayla! She explained all my coverages to me and ensured I knew what I was getting. Highly recommend her!"
We responded:
"Thank you so much for your kind words! I’m glad we could help explain your property and renter’s insurance coverages clearly and ensure you felt confident in your choices. Your recommendation means a lot to us! Please feel free to reach out anytime if you have questions or need assistance with your insurance needs."
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Samuel Rogers

February 25, 2026

5  out of  5
rating by Samuel Rogers
"Grodan Smith was very helpful in finding an Auto and Home policy for me and my family. Very helpful and he made the process simple. Also Nevaeh Anderson was quick to fix a discrepancy I had made when going through my home mortgage papers. Thank you to her as well."
We responded:
"Hi Samuel, Thank you so much for your feedback of our office. We are happy to be your home for auto and homeowner's insurance for you and your family!"
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Kristol Johnson

February 18, 2026

5  out of  5
rating by Kristol Johnson
"Makayla was freaking awesome! She helped me find the right auto and homeowners insurance within minutes! Her attitude is infectious and she was super helpful and descriptive on what coverages mean. She’s a total rockstar! The Chelsea Terry agency is the State Farm agency to go thru, patient staff, detailed and kind!"
We responded:
"Kristol! Thank you so much for your feedback. We are glad that we could pair you with a home and auto policy that meets your needs. We take pride in walking you through the process and look forward to being your insurance provider. Welcome to the CTSF family!"
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Lori Price (Jazzercise Dallas LH)

February 11, 2026

5  out of  5
rating by Lori Price (Jazzercise Dallas LH)
"I became a client of Chelsea Terry and her team a few years ago and it was one of the best decisions I have made as a small business owner. From the beginning, her team took the time to learn about my business and listen to my needs to offer me the best fit for an insurance solution instead of offering me a cookie-cutter product. And each year, they make sure I'm good shape with care. Today, Naveah was kind and patient and provided solutions to everything I needed in the process of my annual renewal. If you are a small business owner in need of insurance, call Chelsea's office TODAY!"
We responded:
"Lori, thanks so much for your review! We really appreciate the feedback of your experience with our State Farm office. We take pride in handling each customer with care and advisement unique to their specific needs! So glad we were able to do that for your business insurance! We look forward to covering you for years to come!"
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Seriyatie Eldridge

February 5, 2026

5  out of  5
rating by Seriyatie Eldridge
"I had the pleasure to work with Gordon, he made sure I understood all of the life policies as well as my children’s. He is a great asset to this company & he made sure to send the policy emails quick so I could respond on time. Thank you Gordon for your time and professionalism."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office in your pursuit of life insurance. If you ever have any questions or need assistance, we’re here to help!"
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Shawn Liu

February 2, 2026

5  out of  5
rating by Shawn Liu
"Have been their customer for a little more than one year, and I’m very impressed by their service. They are very professional and polite. The price of their quote is competitive."
We responded:
"Shawn, thank you for choosing State Farm for your property insurance! we appreciate your business!"
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Orphy Berks

February 1, 2026

5  out of  5
rating by Orphy Berks
"Makayla at State Farm was incredibly helpful and professional. She was patient, clear in explaining my options, and made the entire process smooth and stress-free. I really appreciated her responsiveness and attention to detail. Highly recommend working with her!"
We responded:
"Hi Orphy, thank you so much for leaving your review of your experience with us. Making sure you understand your coverage options and are well protected is our first priority. we consider it an honor to be your State Farm Agency!"
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Robert Eldridge

January 31, 2026

5  out of  5
rating by Robert Eldridge
"Makayla keck did a great job. helping me learn.All of the policies and she helped me choose the best one. I would recommend her 10 out of 10"
We responded:
"Hi Robert, Thank you for your feedback of our State Farm office. We so appreciate the opportunity to serve you in Life Insurance, Accident Insurance and Property coverage as well. It is our aim to provide exceptional customer service and advise you in the direction that makes most sense for your unique situation!"
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Myia Taylor-Lewis

January 30, 2026

5  out of  5
rating by Myia Taylor-Lewis
"I Absolutely love My Insurance consultant Nevaeh Anderson, when ever I have an issue or a misunderstanding of any type of changes that needs to be made. I can call her an she gets the job done."
We responded:
"Myia, Thank you for your feedback of our service team. We are happy to serve you and are honored to be your one stop shop for Life Insurance, Auto insurance and Renter's Insurance!"
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Ayesha Aqil

January 30, 2026

5  out of  5
rating by Ayesha Aqil
"I had an excellent experience working with Naveah at State Farm. She is consistently professional, patient, and incredibly helpful. She always takes the time to listen carefully to my concerns and questions, making sure I fully understand my options before moving forward. Her responses are always prompt, which made the entire process efficient and stress-free. Naveah is also very cooperative and goes above and beyond to make everything run smoothly,from paperwork to policy changes and follow-ups. She explains things clearly and ensures nothing is overlooked. It’s rare to find someone so dedicated to providing outstanding customer service, and I truly appreciate the care and attention she puts into her work. I would highly recommend Naveah to anyone looking for a reliable and supportive insurance agent at State Farm."
We responded:
"Ayesha & Aqil, Thank you so much for your kind words! Reviews like these make us “Peacock Proud”. It embodies all that we look to do for our customers on a consistent basis here at State Farm. We so value your feedback, thank you for taking the time to leave it! We are honored to be your State Farm Agency. "
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Naomi Cano

January 27, 2026

5  out of  5
rating by Naomi Cano
"Nevaeh Was so helpful and patient through each step and setting up my policy and helping me know how to navigate through the app set up. Very thankful for her."
We responded:
"Naomi, thank you so much for leaving your feedback of our team. I'm glad we were able to assist you in getting your policy and State Farm app set up! We are grateful that you've chosen State Farm for your insurance provider!"
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Micah

January 27, 2026

5  out of  5
rating by Micah
"5 stars for Chelsea Terry State Farm! I had the pleasure of working with Makayla and Nevaeh during the process of getting a new auto and renters policy. They were very helpful, easy to talk to, and answered all of my questions. Overall, the transition was smooth and stress-free. Highly recommend!"
We responded:
"Micah, thank you so much for the 5 star review! We are so glad that our team was able to help you secure auto and renters insurance policies that fit your needs. Being helpful, friendly, and easy to talk to is literally the aim for each interaction. We are happy to have you at State Farm!"
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gabriella sandoval

January 26, 2026

5  out of  5
rating by gabriella sandoval
"Great experience over all I was so grateful to have Makayla help me get insurance and she was just so kind, smart and really explained what would work for me defiantly recommend especially going to her she helped and put me in the right direction!"
We responded:
"Gabriella, thank you so much for your review of our office. We are glad that our team was able to assist you in getting the insurance coverage that you need! We take pride in providing excellent service and advisement to our customers. Thank you for trusting us to be your insurance provider! "
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Dyonna Moguel

January 26, 2026

5  out of  5
rating by Dyonna Moguel
"Makayla was amazing! She was so helpful! The rate she came back with was much better than my current rate, I was insured super quick and the whole process was smooth and well explained! She made sure i understood all my options! More coverage than I had before and a better price! 10000/10 would recommend!"
We responded:
"Dyonna, Thank you so much for your feedback of our office. We are ecstatic to hear that your onboarding with us was superb and that we were able to save you money while offering you peace of mind. We look to offer the best rates and best coverages for all of our customers and look forward to being your insurance provider well into the future! "
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Twiz Force Global

January 16, 2026

5  out of  5
rating by Twiz Force Global
"I had a great experience working with Nevaeh. She was attentive, patient, and went above and beyond to answer all of my questions. Her professionalism and genuine care made a big difference. It’s rare to find an insurance agent this helpful thank you, Nevaeh!"
We responded:
"Thank you so much for taking the time to share your feedback! We love to hear how our team hit the mark on best-in-class service. As your insurance agency, we take pride in providing the guidance you need to make the best decisions for you and your family. We appreciate your business and look forward to caring for you well into the future!"
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Katherine W.

January 15, 2026

5  out of  5
rating by Katherine W.
"Very friendly service, helpful and knowledgeable… Nevaeh was great!"
We responded:
"Katherine, thank you for your feedback. We are happy we were able to assist with your renter's insurance needs with care! We are here when you need us!"
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Mary Gunn

January 14, 2026

5  out of  5
rating by Mary Gunn
"I had the pleasure of speaking with Nevaeh today and I was a little nervous of what was going to happen. However she made the call so easy and pleasant it made my morning so much better. Thanks Nevaeh I really appreciate your help."
We responded:
"Mary, thank you so much for making the time to leave us your feedback. It's always our aim to be the best part of even your worst days. We appreciate your business with State Farm and look forward to continuing to be your insurance provider!"
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LaTress Peoples

January 9, 2026

5  out of  5
rating by LaTress Peoples
"Jermaine was helpful and patient. In an industry that seems to lack customer care, he was stellar and I appreciate that."
We responded:
"LaTress, thank you so much for taking the time to review your experience of our office. We are big proponents of best-in-class customer service and are glad you received that with Jermaine while securing your auto insurance. We are excited to welcome you to the Chelsea Terry State Farm Insurance family!"
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Alexis Bean

January 7, 2026

5  out of  5
rating by Alexis Bean
"I had a great experience working with Gordon. He took the time to explain my coverage options clearly and answered all of my questions without any pressure. He was able to find me a policy that fit my needs better than my previous insurance, which ultimately convinced me to switch. The process was smooth and stress-free. Highly recommend!"
We responded:
"Hi Alexis! Thank you so much for the positive feedback you left for our team. We are happy to serve and looking forward to being your Good Neighbor now and for years to come. Thank you for trusting us with your insurance needs!"
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Lucas Best

December 31, 2025

5  out of  5
rating by Lucas Best
"Had one of the most seamless experiences working with Makayla, she is an absolute professional and made a usually tiresome venture SO easy."
We responded:
"Lucas, thanks so much for your feedback! We appreciate you sharing your experience with us and look forward to continuing to serve your family for insurance and financial services going forward!"
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Jorge Aghast

December 31, 2025

5  out of  5
rating by Jorge Aghast
"Had a great experience with Makayla today. She was knowledgeable, patient, and very helpful. I really appreciated how smooth she made everything."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"