State Farm® Insurance Agent Chelsea Terry

"Pleasant conversation overall. Nevaeh was informative, answered my questions clearly, and provided enough education to help me better understand my options. I ultimately decided to move to State Farm due to better pricing, and I appreciated that the conversation felt educational rather than overly sales-driven or pushy."

"Very helping staff. Quick response any queries, or changes to policy."

"I had the best customer service experience. Makayla was extremely helpful, honest, and professional throughout the entire process. I would highly recommend her, as well as the entire team, and truly appreciate the excellent service. Thank you again!"

"Great friendly place, the staff was very kind and helpful, they tried their best to get what’s best for me and easy for me to understand what I was getting my self into, expect excellent service from nevaeh, Gordon, and Makayla, especially nevaeh she made the experience stress free and was very comprehendible, would recommend coming here if you need any type of coverage."

"I really appreciated the service I recieved from Chelsea Terry's office, especially the help and guidance I recieved from Makayla. I would not have imagined that a random thought to check auto insurance rates would lead to an immediate switch and saving $100/month. In this economy? I'll take it! If you're in the market for new insurance or just curious if there are better options, call them ASAP!"

"Nevaeh,was a pleasure working with, she went out of her way to help me with my insurance, very professional and knows her insurance."

"If you aren't insured by Makayla & Nevaeh at State Farm, what are you even doing?! I am absolutely blown away by the level of service I received. I used to dread anything involving insurance, but these two have completely changed the game! Why they are the BEST in the business: • Total Lifesavers! 🚀 They hunted down the best rates and coverage I’ve ever seen. Getting that State Farm reliability with their personal touch is a total win-win! • Insanely Fast! ⚡ I reached out and had everything sorted before I could even finish my coffee. Their efficiency is honestly legendary. • The Vibe is Immaculate! 💖 Usually, insurance feels stiff and boring, but Makayla and Nevaeh are so high-energy, kind, and genuinely excited to help. It feels like having the "Good Neighbor" slogan come to life! • No Stress, All Success! 🥂 They handled every single "boring" detail so I didn't have to. I walked away feeling totally secure and actually happy about my policy."

"Their quote was very accurate. They reviewed the premiums and coverage just for my needs. Also, they are very friendly and knowledgeable. I love them."

"I called in for a review of my auto policy as it had gone up and Nevaeh did a great job assisting me! She offered several options that we could change to lower my premium. She explained thoroughly and was very friendly and knowledgeable. This was also done in a very timely manner. I highly recommend this agency and asking for Navaeh."

"Chelsea, Nevaeh, and the team are the real deal. They make setting up insurance feel effortless — no confusion, no runaround, just people who actually want to help. Highly recommend.​​​​​​​​​​​​​​​​"

"I’ve been calling agencies to get home Insurance all day and then I called State Farm insurance and talked with a young lady. Whose name was Nevaeh She was informative, polite, helpful, And a delight to talk with. I talked to several ag Agencies and some could beat her deal by A few dollars but they were not as gracious as she was nor informative nor as polite,. She was the reason I decided to give State Farm a chance.If I have to deal with people about my house I want it to be a person like her.Thanks Nevaeh for a job well done!!!"

"Makayla was a great help and thoroughly explained the coverages of our policy. She was profesional and cordial. Thank you Makayla for all your help!"

"I highly recommend working with Makayla! She was very professional, communicated well, and portrayed a great image for the company. If you have insurance needs, request her!"

"Mr. Jermaine was able to help me reduce my insurance premium significantly. He was patient and able to understand my needs for coverage. He is professional and efficient highly recommend."

"Makayla was so sweet and helpful. She was easy to communicate with, answered my MANY questions, and explained everything really clearly. Definitely recommend!"

"Jermaine Willis was very professional and knowledge on the insurance my family needed. Thank you for your great customer service."

"Germaine was an outstanding agent. He can serve me anytime.😃"

"Nevaeh was excellent! She helped me get the coverage that I needed for my family!!"

"Neveah was amazing very informative and answered every question I had about how my life policy worked."

"Gordon is an absolute amazing human being he's been helping me since I inquired about motorcycle insurance a few months ago, and he has now helped me get my renters insurance set up for my first apartment. If every company had their own Gordon there would be no such thing as a bad review!!"

"Nevaeh is the best!! Thank you for outstanding service and assistance."

"I had a GREAT experience with Jermaine. Thanks all your help."

"Ohhh 5 star all the way and here is why.. In my process of moving to Richardson TX, I was looking for an insurance agent to handle the creation of a new policy in TX to match my existing policy. I started researching agents in the area on google and ran across one agency with amazing reviews (5 start with 418 review), Chelsea Terry it was. When I called, a staff member by the name of Nevaeh answered the phone. I let her know what I was trying to accomplish and without hesitation Nevaeh knew exactly what to do and was beyond ready to assist. I have been with StateFarm for many years, I think I am platinum or something like that at this point. I shared my existing policy info with Nevaeh and gave her the time to work her magic. Nevaeh has excellent communication skills and her follow up is unlike any I have ever seen. She called me back 30 minutes later with everything I needed to start doing business with Chelsea Terry - State Farm Insurance Agent immediately. I was able to get 4 different policies all written up and approved. It was soooo effortless for me the customer, I had to keep making sure we got everything because I could not believe this was so easy. Ohhh Nevaeh was on point with an incredible amount of accuracy. She is a wonderful listener, she gave me all the details and even saved me money on my insurance. I feel like I am in excellent hands with Chelsea Terry representing me because of Nevaeh . She definitely, without a doubt goes the extra mile for her clients. She is also very pleasant to talk to, very articulate with a warm professional personality. Thank you sooooo much Nevaeh, for doing all of that. I am so happy with the outcome and I can't believe how prepared I was to call around, but didn't have to with Nevaeh on deck. I look forward to visiting the office one day to meet the staff. Nevaeh raves about the office and how well they work together. Chelsea Terry, thank you for hiring and grooming such a great employee. Keep up the good work and I look forward to having you as my insurance agency for many years to come."

"Just joined the State Farm family. Makayla was awesome in helping me get the best plan for my family."

"Will was the agent that help me! He was extremely professional, attentive, patient and thorough explaining the entire process to my partner and I. He gave us different options which is always nice. I would recommend talking to Will because he does a great job! Not to mention I am now saving $30 on car insurance! Thanks, Will! Updated review: just got off the phone with Nevaeh! She was extremely kind and helpful. She helped me with exactly what I needed plus more! Thank you!"